Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Report your return
Would you like to have a product repaired? Always submit a repair request first using the repair form on this page. Repairs will only be processed if the request has been submitted in advance via this form. After filling out the form, you can send the package to us at your own expense. We aim to return the repaired item within 1 to 2 weeks. If a repair takes longer, we will contact you. Once the repair is complete, we will call you to explain what was wrong with the machine. We’ll cover the cost of shipping the item back to you. Repairs covered by warranty are almost always free of charge; if the repair is not covered by warranty, we’ll keep the costs reasonable and transparent.
After filling out the form, please send your package to:
Avilexx
De Ring 36
5261 LM Vught (NL)
Please include a note in the box clearly stating your (company)name and the order or invoice number, so that our technical department can immediately identify who the repair is from.
Fill out the repair form below and click “Submit Request”:
Maintenance Videos
Watch all the videos for each model here, featuring tips and tricks, maintenance advice, and clear user instructions.
Maintenance & Tips
Watch maintenance videos
Sparkus 1
Maintenance Video
Sparkus 2
Maintenance Video
Sparkus 3
Maintenance Video
Sparkus 4
Maintenance Video
Sparkus 5
Maintenance Video
Sparkus 6
Maintenance Video
Smokus 1
Maintenance Video